EDR field training — Module 2

EDR field training

Module 2

Field Training (EDR Technician) - How to retrieve EDR Data

EDR certification

Module overview

OVERVIEW

✓ Getting Setup: Software / Hardware ✓ Performing a Vehicle Scan ✓ Troubleshooting ✓ Backup: Module Removal

EDR certification

Module overview

OVERVIEW

Getting Setup: Software / Hardware ✓

Performing a Vehicle Scan ✓

Troubleshooting ✓

Backup: Module Removal ✓

EDR certification

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EDR certification

Collision Sciences kit

EDR certification

Device requirements

The EDR Kit requires the user to use their own “internet connected” device for use with the CrashScan “mobile application”.

Device Options:

A. Use a work Mobile Device (iOS or Android), OR

B. Use a work Tablet Device

- must tether internet using your mobile hotspot.

EDR certification

Field technician setup

Setup Time: approximately 5 minutes at your car

Step 1:Download CrashScan Mobile App to device Step 2.Login to App (credentials provided via email) Step 3.Bring EDR Kit to car and plug-in under dash Step 4.Pair OBDLink to device (via Bluetooth)

Done! You are ready to scan!

EDR certification

Welcome email

EDR certification

Welcome email

EDR certification

Module overview

OVERVIEW

Getting Setup: Software / Hardware ✓

Performing a Vehicle Scan ✓

Troubleshooting ✓

Backup: Module Removal ✓

EDR certification

Locate the OBD port

EDR certification

Locate the OBD port

EDR certification

Field technician setup

EDR certification

Module overview

OVERVIEW

Getting Setup: Software / Hardware ✓

Performing a Vehicle Scan ✓

Troubleshooting ✓

Backup: Module Removal ✓

EDR certification

Troubleshooting

General Issues (occur rarely):

●Initial Bluetooth Connection issue– try unplugging the adapter, re-starting the CrashScan app (exit and close app, then re-open) ●Vehicle may not automatically retrieve the VIN – there will be a popup to request the manual entry of the VIN ●Key may be not be in proper “KEY ON” position – popup may indicate “No EDR detected”. All dash lights must be visible. ● “Button-on” vehicles may require engine running (Ex. Volvo)

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Troubleshooting

Vehicle Power Issues (occur rarely):

●Check that the vehicle has battery connected – consider having a backup battery pack if you visit the salvage yards (possible battery drain from BMWs, requires large battery) ●Some salvage yards disconnect the battery to prevent fires ●If you cannot get lights to appear on the vehicle dash (or the OBDLink device), the vehicle may have power issues. Backup option: remove the airbag module and ship to Collision Sciences’ lab for direct-to-module download

EDR certification

Battery booster pack?

EDR certification

Battery booster pack

EDR certification

Using a booster pack

1. Locate the battery and/or battery terminal(s). Typical location: under hood. TIP: In some vehicles, the battery may be in an unusual location like the trunk, or under the rear seat. Some vehicles have only one terminal and no visible battery. A terminal may be located in the fuse box, or randomly under the hood.

2. Connect the positive (red) cable clamp to the positive terminal (or lead). TIP: if the battery has been removed, you can still apply power to the vehicle via the terminal (leads) to which the battery was originally connected.

3. Connect the negative (black) clamp to the negative terminal or ground point specified by the vehicle and booster-pack instructions. A suitable exposed metal part of the engine or chassis can provide a grounding point when those instructions permit it. Being metal alone does not make a component suitable.

EDR certification

Battery booster pack

Regarding TIP: if the battery has been removed, you can still apply power to the vehicle via the terminal (leads) to which the battery was originally connected.

EDR certification

Module overview

OVERVIEW

Getting Setup: Software / Hardware ✓

Performing a Vehicle Scan ✓

Troubleshooting ✓

Backup: Module Removal ✓

EDR certification

EDR D2M access

CrashScan works most of the time, but when a battery boost fails, the airbag module can be removed as a backup, and data can be “downloaded” directly from the module.

Airbag removal requirements

TOOLS REQUIRED: In order to remove and preserve an airbag module

●Adjustable Wrench ●Razor Blade (Carpet Cutter) ●Crowbar ●Permanent Marker ●Chain of Custody Tracking Form

EDR certification

Airbag removal process

1. DISCONNECT BATTERY. SAFETY RISK: if a powered and connected airbag module is dropped during removal, then it could potentially deploy THE airbags (and/or create a new crash event recording).

2. Determine the airbag module location. Use the owners manual or contact Collision Sciences at support@collisionsciences.ca.

** A diagram with common locations follows.

EDR certification

Airbag removal process

Continued:

3. Remove plastic vehicle covers/structures surrounding the module area. Eg. remove console screws in the front, sides and back, to remove console and expose the module.

4. Identify the Airbag Control Module (may be named “Restraint Control Module”). It is typically a silver metal box, but can be plastic. BMW modules may be cream in colour.

EDR certification

Airbag removal process

Continued:

5. The Airbag Module will be bolted to the vehicle frame. Remove bolts/threaded rods. Remove or cut the wiring harness from the Air Bag Module.

6. Remove the Airbag Module and mark it with the VIN.

EDR certification

Module location chart

EDR certification

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Questions?

Please email: service@collisionsciences.ca